So have we seen the end of the geek room in the office?
IT support needs cost managing just like the sales team and a well qualified outsource program can mean the answer, a huge pool of skills is available to the business at a fraction of the cost of full time employment.
IT support managers and directors are concerned about their network data security than any other business issues. Among 934 IT support professionals who responded the web poll, only 20% consider human error as a major worry on most businesses followed by data storage with only 12 percent.
There are still some firms who never consider outsourcing their services for fear of making more irreparable damages. There are several reasons why IT outsourcing is shunned by some. For starters, there are outsourcing companies who only provide services worth the price they are being paid for. And they often cut corners to make more revenue which means, good customer service is the least of their worries.
There are lots of horror stories about outsourcing that are apparently true. Some companies are just not prepared to take the risk even if it means struggling financially to keep up with today's weak economy. They'd rather rely with their own IT Support than save money but have unhappy customers.
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Tecsenza has taken pride in providing bespoke managed IT services since 2010 to businesses locally in the East Midlands and nationally. With a reputation for technical excellence and security in managed IT services, our customers rely on us to provide the peace of mind that comes with knowing you have a top-notch IT support for your business with both a managed service option and general IT support. Our services include designing, building and supporting IT infrastructure, networks and security, coupling the very best in IT support and managed IT services with access to reputable vendors such as Microsoft, Dell and Cisco supplying the very latest in hardware and software meaning we can offer future-proof solutions to every type of business from a small start-up to a multi-site company with international ambitions! We offer a comprehensive service with a wide range of options from just supplying hardware and software through to complex, project managed services for specialized industrial use. Our highly trained consultants have a range of specialist knowledge from security to service desk so no matter your needs you can expect a tailored service that will meet your needs exactly.
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